Support

Frequently asked questions

Everything about payments, delivery times and warranty.

What is a shared account and why is it cheaper?

A shared account is a legal subscription where each person uses their own profile or screen inside the same plan. Because the plan cost is split between several users, you pay a fraction of the individual subscription price. Your profile is yours alone for the whole period you paid for.

How do I receive my order?

Once your payment is confirmed we review the receipt and send your access details over WhatsApp or email, usually in under 30 minutes during business hours.

Which payment methods do you accept?

We accept Binance Pay QR, Binance Pay ID and USDT transfers to our wallet on the TRC20, BEP20 and Polygon networks. Every price is listed in US dollars.

Do prices include fees?

Yes. The price you see in the catalogue is the final price in US dollars. You only cover the network fee your own wallet charges when paying on-chain.

Is there a warranty?

Yes. Every account is covered for the whole period you paid for. If the service fails for reasons on our side we replace it at no cost.

Can I talk to a human before buying?

Of course. You can send your order over WhatsApp at any moment and an advisor will assist you personally.

Still have questions? Write to us on WhatsApp and a real advisor will answer.
Support